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Course content

About BMC Remedy Training Program in Sehlen

  • Overview of IT Service Management (ITSM) concepts.
  • Introduction to BMC Remedy: history, purpose, and components.
  • Key features and benefits of BMC Remedy.
  • Understanding the BMC Remedy architecture:
  • Overview of integration with other systems and tools.
  • Pre-installation requirements and system architecture considerations.
  • Step-by-step installation process for BMC Remedy.
  • Configuration of Remedy applications and modules.
  • Best practices for system configuration and management.
  • Overview of the BMC Remedy User Interface (UI).
  • Navigation tips and tricks for effective use.
  • Customizing the user interface to meet organizational needs.
  • Introduction to the Incident Management process.
  • Creating, managing, and resolving incidents in BMC Remedy.
  • Utilizing incident templates and categorization.
  • Reporting and tracking incidents.
  • Overview of Problem Management concepts.
  • Creating and managing problem records.
  • Root cause analysis and workarounds.
  • Integrating Problem Management with Incident Management.
  • Introduction to Change Management processes.
  • Creating and processing change requests.
  • Change assessment, approval, and implementation.
  • Post-implementation review and documentation.
  • Overview of Service Request Management.
  • Creating and managing service requests.
  • Integrating with a service catalog.
  • Automation of service request fulfillment.
  • Understanding the importance of Knowledge Management in ITSM.
  • Creating and managing knowledge articles.
  • Best practices for knowledge sharing and utilization.
  • Integrating Knowledge Management with Incident and Problem Management.
  • Overview of reporting capabilities in BMC Remedy.
  • Creating custom reports and dashboards.
  • Analyzing data for continuous improvement.
  • Utilizing performance metrics and KPIs.
  • Integrating BMC Remedy with other ITSM tools and platforms.
  • Overview of BMC Remedy APIs for custom integrations.
  • Automating workflows using BMC Remedy workflow designer.
  • Best practices for automation in service management.
  • Why Should You Learn BMC Remedy Training Program in Sehlen Training?

    The annual salary of an BMC Remedy Training Program in Sehlen is $125k.

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    What you will get at Zeblearnindia Learning?

    Zeblearnindia Learning is your one-stop institute to learn SAP Online Training Courses, Web Designing, Data Science, Fullstack Developer, Salesforce, Workday, Machine Learning, software testing and video editing. With the flexibility of choosing between online and classroom (offline) modes of learning, our comprehensive courses have been specifically designed for students, working professionals, businessmen and entrepreneurs. Here’s what you’ll get at Zeblearnindia Learning:

    •   Expert-Led Training
    •   Globally Recognized Certifications
    •   100% Job Placement Support
    •   Hands-On Learning
    •   Flexible Learning Options
    •   Affordable Course Fees
    •   Career Growth Opportunities
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    TRAINING FEATURES

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    Instructor-led Sessions

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    Real-life Case Studies

    Case studies based on top industry frameworks help you to relate your learning with real-time based industry solutions.

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    Assignment

    Adding the scope of improvement and fostering the analytical abilities and skills through the perfect piece of academic work.

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    Lifetime Access

    Get Unlimited access of the course throughout the life providing the freedom to learn at your own pace.

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    24 x 7 Expert Support

    With no limits to learn and in-depth vision from all-time available support to resolve all your queries related to the course.

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    Certification

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    Program Core Credentials

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    For any queries, feedback, or assistance, reach out to ZebLearn Learner Support.

    Phone Support

    For voice calls, please use the number below:

    +91 7277877778
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    Track Week Days Course Duration Fast Track
    Week Days 40-45 Days 2 Hrs. Per Day Online
    Course Duration 7 Weekends 3 Hrs. Per Day Online
    Fast Track 8 Days 6+ Hrs. Per Day Online

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    (28 April ) 60 Minutes WEBINAR with CERTIFICATE

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    Students Reviews

    Read genuine student reviews on ZebLearn’s expert-led SAP training and foreign language courses. Hear success stories from learners who gained certifications, skills, and career growth!

    Neha Gupta
    IT Support Manager
    ZebLearnIndias BMC Remedy training was incredibly valuable. The course was well-structured, covering everything from basic functionalities to advanced configuration and customization. The interactive labs and practical scenarios were crucial in applying the concepts and improving our IT service management processes.
    Rajesh Patel
    Service Desk Administrator
    The BMC Remedy training at ZebLearnIndia exceeded my expectations. The course offered a deep dive into BMC Remedy’s capabilities, including incident and problem management. The expert-led sessions and hands-on practice significantly enhanced my ability to leverage Remedy for efficient IT service delivery.
    Ravi Sharma
    IT Service Management Lead
    The BMC Remedy training from ZebLearnIndia was exceptional. The course provided a comprehensive overview of BMC Remedy’s features and best practices. The hands-on exercises and real-world case studies helped me understand how to effectively manage IT services and streamline operations using Remedy.
    Sanya Kapoor
    IT Operations Specialist
    I found the BMC Remedy training from ZebLearnIndia to be extremely informative. The course provided a solid foundation in Remedy’s functionalities and best practices. The practical labs and real-world examples were particularly helpful in understanding how to use Remedy effectively in our organization.
    Amit Joshi
    IT Solutions Architect
    ZebLearnIndias BMC Remedy training was a great experience. The course covered advanced topics and provided practical insights into configuring and managing BMC Remedy. The training has been instrumental in optimizing our IT service management framework and enhancing our overall operational efficiency.

    BMC Remedy Training Program in Sehlen - Flexible batches for you

    Date Type Schedule Time
    SOLD OUT 28 April 2025 Weekend SAT - SUN (08 Week) 18:00 To 20:00
    Filling Img 3 May 2025 Weekday MON - FRI (08 Week) 08:00 To 10:00
    8 May 2025 Weekend MON - FRI (08 Week) 10:00 To 00:00

    Price  1,20,000

    Now  95,000

    Enroll Now, Pay Later

    Explore Our Courses Across The States - Flexible batches

    We are proud to offer our BMC Remedy services across numerous states.

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