Overview of SAP ERP and SAP VSS
Importance of VSS in automotive industry
Key business processes: Vehicle Sales, Service, Spare Parts
SAP VSS system architecture and modules
Navigation in SAP VSS
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Customer Master Data (Retail & Corporate)
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Vehicle Master Data (Make, Model, Variant)
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Dealer & Branch Master Data
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Service Master Data
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Material Master for Parts
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Pricing Master Data
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Data validation and maintenance
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Overview of Vehicle Sales Process
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Sales Order Creation
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Dealer Sales Order
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Customer Direct Order
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Fleet/Corporate Sales
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Vehicle Allocation and Availability
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Pricing, Discounts, and Promotions
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Vehicle Delivery Process
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Integration with Finance (FI) and Materials Management (MM)
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Reporting & Analytics in Vehicle Sales
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Overview of Vehicle Service Operations
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Service Order Processing
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Service Request Registration
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Appointment Scheduling
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Workshop Operations
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Job Cards
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Labor & Task Management
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Spare Parts Requirement & Inventory Management
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Billing and Invoicing for Services
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Customer Feedback and Complaint Handling
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Integration with Vehicle Sales and Finance
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Spare Parts Master Data
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Stock Management & Movement
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Spare Parts Planning & Replenishment
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Integration with Service Orders
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Pricing and Promotions for Spare Parts
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Reporting & Dashboard for Inventory
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Dealer Hierarchy & Master Data
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Dealer Performance Tracking
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Incentives & Commission Management
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Dealer Stock Allocation
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Integration with Sales and Service
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Billing & Invoicing in Vehicle Sales and Service
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Accounts Receivable for Dealers and Customers
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Integration with General Ledger
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Revenue Recognition & Profitability Analysis
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Credit Management
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Standard Reports in VSS
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Sales Reports
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Service Reports
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Dealer Performance Reports
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Custom Reports and Dashboards
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KPI Monitoring for Sales and Service
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Analytics for Decision Making
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Vehicle Variant Configuration
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Pricing & Discounts Customization
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Workflow Automation in VSS
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Service Campaigns & Warranty Management
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System Settings & User Roles
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Data Migration & Master Data Upload
