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Course content

About Technical Support Fundamentals Course

  • Active Directory Practice (learning only)
  • Active Directory Users and Computers Management (Practice)
  • Other ways to manage Active Directory (Learning only)
  • Free AD Management tools (Practice)
  • Group Policy Training for IT Support (Practice)
  • Practice for interview or check your knowledge
  • Inventory, Asset Management Systems skills for IT Support (Practice)
  • Practice for interview or check your knowledge
  • Software Installation and software deployment (Learning Only)
  • Software Deployment Skills for IT Support Professionals (Practice)
  • Practice for interview or check your knowledge
  • Office 365 Admin Portal (Learning Only)
  • Office 365 Web Outlook (Learning Only)
  • Office 365 Exchange and Local Exchange Basics (Learning Only)
  • Outlook Desktop Application (Learning Only)
  • Office 365 Trial Account (Practice)
  • Exploring the Office 365 administrator interfaces (Practice)
  • Create Office 365 User (Practice)
  • How to add multiple users in 365 (Practice)
  • Create and Manage Groups, Restore Groups with CLI (Practice)
  • Manage Administration Delegation in both (GUI and CLI Mode) (Practice)
  • Managing Office 365 Multi-factor Authentication (Practice)
  • Managing Office 365 Multi-factor Authentication (One-Time Password) (Practice)
  • Troubleshoot Mail Flow in Microsoft 365 (Practice)
  • Monitor Service Health and Analyze Reports (Practice)
  • Practice for interview or check your knowledge
  • Cloud (Azure) users and groups management skills for IT support
  • Understanding Cloud Computing (Lecture Only)
  • What is Azure and Creating account in Azure for Practice (Learn and Practice)
  • Create users in Azure Portal (Lecture and Demo)
  • Create and manage users in Azure Active Directory (Lecture and Demo)
  • Create and manage groups in Azure Active Directory (Lecture and Demo)
  • Password reset training in Azure (Lecture and Demo)
  • Update Compliance with Microsoft Azure (Demo)
  • Implement Conditional Access (Demo)
  • Configuring and managing Azure AD Join (Demo)
  • Configuring Hybrid Azure AD Join
  • Getting started with Microsoft Endpoint Manager (Lecture)
  • Manage Device Enrollment into Microsoft Endpoint Manager (Demo)
  • Enrolling devices into Microsoft Endpoint Manager (Demo)
  • Create and apply a Configuration profile Microsoft Endpoint Manager (Demo)
  • Modify an assigned Configuration profile policy MS Endpoint Manager (Demo)
  • Monitor device and user activity in MS Endpoint Manager (Demo)
  • Ticketing Systems Training for IT Support
  • Practice for interview or check your knowledge
  • CMD Training for IT Support Professionals
  • Practice for interview or check your knowledge
  • Why Should You Learn Technical Support Fundamentals Training?

    The annual salary of an Technical Support Fundamentals is $125k.

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    What you will get at Zeblearnindia Learning?

    Zeblearnindia Learning is a premier institute offering training in SAP Online Courses, Web Designing, Data Science, Full-Stack Development, Salesforce, Workday, Machine Learning, Software Testing, and Video Editing. With the option to choose between online and offline (classroom) learning, our well-structured courses cater to students, working professionals, business owners, and entrepreneurs. Here’s what you can expect at Zeblearnindia Learning:

    •   Expert-Led Training
    •   Globally Recognized Certifications
    •   100% Job Placement Support
    •   Hands-On Learning
    •   Flexible Learning Options
    •   Affordable Course Fees
    •   Career Growth Opportunities
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    () 60 Minutes WEBINAR with CERTIFICATE

    Date Time IST (GMT +5:30) Event Free Sign Up

    Explore Our Courses Across India - Flexible batches

    We are proud to offer our Technical Support Fundamentals Course services across numerous states nationwide.

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