Refund Policy

At ZebLearnIndia, we are committed to your satisfaction. If you encounter any issues related to class delivery, admission commitments, or other concerns, please contact us at info@zeblearn.com. We are dedicated to resolving your concerns promptly and finding a solution that meets your needs. While we strive to meet your expectations, if you still require a refund, it will be processed according to our refund policy. This link was also provided to you on your fee receipt at the time of admission and applies to all fees paid to ZebLearnIndia.

Refund Terms and Conditions

• 1.The registration fee of 20% is included in the total fees paid by the student at any time. If a lower amount is paid at registration due to a lack of funds, the registration fee will still be adjusted to 20% on the final payment.
• 2.The registration fees and GST are non-refundable under any circumstances.
• 3.Fees are refundable only under the conditions specified below:
  • ✓To request a refund after admission, the student must email info@zeblearn.com within 24 hours of payment.
• 4.Apart from the conditions mentioned above, fees once paid are non-refundable under any circumstances, including but not limited to:
  • ✓Transfer from one location to another
  • ✓Non-attendance of classes due to employment, exams, medical issues, family matters, personal reasons, or any other reason.
• 5.In such cases, the student will be issued a one-year membership card, allowing them to attend the course within one year from the date of payment. This period can be extended with special written permission from management, which the student must coordinate with the Program Manager to obtain.
• 6.Fees once paid by the student are non-transferable, regardless of any other admissions referred by the student or directly registered at ZebLearnIndia.
• 7.After one year from the date of admission, ZebLearnIndia is not responsible for providing any services or refunds for the deposited fees, even if there are delays in class commencement reported by the student. One year is considered sufficient time for the student to complete their course.

Note: ZebLearnIndia reserves the right to change or revise its policy at any time.

For Self-Paced Learning

• ✓Refund requests must be made within 24 hours of course purchase.
• ✓The money-back guarantee is void if the participant logs into the course.
• ✓No refunds will be provided after 24 hours of purchase.
• ✓Refunds are not applicable for discounted or subsidized course fees; course change is the only option.

For Instructor-Led Training

• ✓Refund requests must be made within 24 hours of course purchase.
• ✓The money-back guarantee is void if the participant logs into the e-learning course, attends more than one day of online classes, or receives recordings.
• ✓No refunds will be provided after 24 hours of purchase.
• ✓Refunds are not applicable for discounted or subsidized course fees; course change is the only option.
• ✓Refunds are not applicable if the batch is rescheduled by the participant.
• ✓Refunds are not applicable for fees paid via ShopSe EMI portal or Edu loan process.
• ✓Refunds are not applicable if fees are paid in installments or if a token amount is paid to reserve a seat.

Refund Process

If eligible for a refund, the candidate will receive a full refund of the training fee, minus taxes and LMS costs.