• Overview of smart metering systems in utilities
• Business benefits of AMI implementation
• Smart meters and communication technologies
• Data collection and meter data management
• Understanding MDUS (Meter Data Unification and Synchronization)
• System landscape and integration with SAP IS-U
• AMI enhancements in EhP5
• Improvements in EhP6
• Advanced functionalities in EhP7
• Managing smart meter devices in SAP
• Device lifecycle management
• Handling meter reading data
• Exception handling and validations
• Integration with billing systems
• Managing billing cycles and usage calculations
• Service management and support processes
• Handling billing queries and service requests
• Troubleshooting AMI processes
• Best practices for AMI implementation in SAP utilities






















