SAP IS Telecommunications Training Program

Join Zeblearns SAP IS Telecommunications training program to master SAP solutions customized for the telecommunications industry. Learn essential concepts such as billing, customer relationship management, and network management. Gain hands-on experience with real-world projects and advance your career in telecommunications technology. Enroll now for expert-led training and excel in SAP IS Telecommunications.

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KEY POINTS

90+

Corporate Served

18+

Countries & Counting

250000+

Professionals Trained

50+

Batches every month

Curriculum

What Sap Is Telecommunications Training Program Curriculum Covers

The Sap Is Telecommunications Training Program curriculum includes modules on billing cycles, rating engines, and revenue assurance. Learners also explore SAP CRM for subscriber lifecycle management with real case data.

Overview of the telecommunications industry

Key challenges faced by telecom companies (high customer expectations, regulatory requirements)

Role of SAP IS Telecommunications in addressing industry-specific needs

SAP IS Telecommunications architecture and integration with other SAP modules (CRM, FI, CO, SD)

Overview of telecom services supported (mobile, broadband, fixed-line, data services)

Overview of master data specific to telecom (network elements, tariffs, rate plans)

Managing customer master data in SAP IS Telecommunications

Managing product master data (services, devices, and bundles)

Configuration of tariff structures, rate plans, and discounts

Integration of master data with CRM for customer interactions

Overview of customer lifecycle management in telecom

Configuring and managing telecom-specific customer interactions

Handling lead-to-cash processes for telecom services

Managing customer segmentation, profiling, and personalized offers

Configuring customer self-service portals for telecom services

Integration of CRM with marketing and sales campaigns

Overview of billing processes in telecom (postpaid, prepaid, hybrid models)

Configuring SAP IS Telecommunications billing for telecom-specific scenarios

Managing complex tariff and billing structures for mobile, broadband, and fixed-line services

Real-time billing and mediation for telecom services

Handling convergent invoicing and payment processes

Integration with SAP FI for financial accounting and revenue recognition

Overview of service order management in telecom

Configuring service order processing for telecom services (installation, activation, maintenance)

Managing service requests and work orders in SAP IS Telecommunications

Integration with SAP PM (Plant Maintenance) for network infrastructure management

Handling field service operations and technician dispatching

Managing SLAs (Service Level Agreements) and service warranties

Managing telecom-specific sales processes in SAP SD

Configuring contract management for telecom services

Handling sales of devices, subscriptions, and service bundles

Managing order-to-cash processes for telecom products

Integration with SAP SD for order fulfillment and invoicing

Handling distribution channel management for telecom retail stores

Overview of financial processes in the telecommunications industry

Managing revenue streams for telecom services (recurring vs. one-time charges)

Cost allocation and controlling in telecom services

Handling regulatory accounting and reporting (GAAP, IFRS)

Integration with SAP FI and CO for financial consolidation and reporting

Managing profitability analysis and financial performance for telecom offerings

Overview of network resource management for telecom services

Managing telecom network elements and resources in SAP

Handling network expansion and capacity planning

Integration with SAP PM (Plant Maintenance) for network maintenance

Managing network infrastructure projects using SAP PS (Project Systems)

Tracking network availability and service performance

Overview of regulatory requirements in the telecom industry (FCC, TRAI, OFCOM)

Managing compliance with telecom regulations using SAP IS Telecommunications

Handling legal interception requests and customer privacy compliance

Managing regulatory reporting and auditing

Configuring tariff approvals and regulatory submissions

Integration with SAP GRC (Governance, Risk, and Compliance) for telecom regulatory compliance

Overview of product lifecycle management in telecom

Managing new product development (services, devices, and bundles)

Configuring product releases and upgrades in SAP IS Telecommunications

Handling end-of-life management for outdated telecom services

Integration with SAP PLM for product lifecycle tracking

Managing product performance and customer feedback for continuous improvement

Overview of network operations management in telecom

Configuring service assurance processes for telecom networks

Handling incident management and network outages

Managing fault and performance monitoring using SAP IS Telecommunications

Integration with third-party network management systems (NMS)

Reporting on network KPIs (Key Performance Indicators) for service quality

Overview of partner relationships in the telecom industry (resellers, MVNOs)

Configuring interconnect billing for partner telecom services

Managing revenue sharing agreements with telecom partners

Handling settlement processes for interconnect charges

Managing telecom wholesale billing processes

Integration with SAP IS Telecommunications for partner relationship management

Managing mobile and digital services (apps, content, data plans)

Configuring mobile-specific offerings (prepaid, postpaid, data plans)

Handling digital service subscriptions and billing (OTT services, streaming)

Managing mobile device lifecycle (procurement, sale, and service)

Integration with SAP IS Telecommunications for digital content management

Managing customer self-service and mobile apps for telecom services

Overview of data analytics in telecom

Configuring reports and dashboards for telecom-specific KPIs

Managing customer churn and retention analytics

Handling customer usage data and trend analysis

Integration with SAP BW (Business Warehouse) and SAP HANA for real-time analytics

Leveraging machine learning for predictive analytics in telecom services

Beyond Learning

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Meet Your Mentors

Why Sap Is Telecommunications Training Program Mentors Matter

Industry veterans guide the Sap Is Telecommunications Training Program, bringing insights from multi‑national carriers. Their mentorship includes weekly code reviews and performance tuning sessions.

Prerna

Workday HCM Trainer

Workday HCM trainer specializing in recruiting and onboarding. Covers job requisitions, candidate pipelines, offer and onboarding business processes and notifications, with practical sessions on configuring an end-to-end hire process.

Anil

SAP MM Trainer

Expert in SAP MM purchasing organization, pricing procedures, and inventory valuation. Teaches release strategies and Indian industry case studies.

Jhanvi

Workday HCM Trainer

Workday HCM expert in core HR, time tracking and employee and manager self-service. Trains on hire-to-retire processes, time entry templates, work schedules and mobile setup, combining theory with hands-on tenant practice.

Mahima Masih

Workday HCM / HR Trainer

Workday HCM and HR training expert focusing on core HR, performance and talent management. Delivers structured, example-driven sessions on business processes, organization setup and reviews, helping learners build confidence for interviews and live projects.

Kiran S M

SAP EWM Trainer

SAP EWM expert in Extended Warehouse Management. Covers warehouse structure, stock handling, labor management, and RF integration for logistics optimization.

Mahesh Kumar

SAP PM Trainer

SAP PM specialist in Plant Maintenance covering maintenance planning, work orders, notifications, and preventive scheduling. Integrates with MM and PM modules.

Shariq Khan

Senior SAP FICO Trainer

SAP FICO analyst with strong knowledge of GL, AP, AR, asset accounting, and SAP configuration support.

Arramareddy Sindhu

Workday HCM Trainer

Workday HCM specialist covering staffing models, organization structures, job and position management, and reporting. Skilled in building custom and matrix reports, calculated fields and dashboards that mirror live client requirements.

Naresh

SAP Basis HANA Trainer

SAP Basis expert specializing in HANA database, ECC migrations, system administration, and performance optimization. Covers transports, backups, and security management.

Arpan Sharma

Senior SAP FICO Trainer

Senior SAP FICO trainer with hands-on experience in SAP S/4HANA finance, real-time reporting, and corporate training.

Central finance rollout with automated reconciliation, intercompany postings and reporting dashboards

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FAQ

Frequently Asked Questions

Find answers to common questions about our sap is telecommunications training, zeblearnindia sap course, telecom sap certification, sap telecom billing training, online sap telecom program, certifications, and courses.

SAP IS Telecommunications is an industry-specific SAP solution designed to manage the complex operational and business processes of telecommunications companies. It supports customer management, service provisioning, billing, contract handling, network-related processes, revenue management, and regulatory compliance, helping telecom operators manage high-volume transactions, diverse service offerings, and large customer bases efficiently.

SAP IS Telecommunications training at ZebLearn is suitable for professionals working in telecom operations, billing, customer service, revenue assurance, SAP functional consultants, business analysts, fresh graduates, and IT professionals who want to specialize in telecom ERP solutions. It is also ideal for individuals aiming to work on telecom system implementations, digital billing platforms, and customer experience transformation projects.

Prior knowledge of SAP fundamentals or basic telecommunications concepts is helpful but not mandatory for learning SAP IS Telecommunications at ZebLearn. The training begins with core ERP and telecom process concepts, making it accessible for beginners. Learners with experience in billing systems, CRM, or network operations may find advanced topics easier to understand.

The SAP IS Telecommunications training program at ZebLearn covers essential topics such as customer and contract management, service and subscription handling, billing and invoicing, usage and event processing, revenue accounting, partner and commission management, dispute handling, regulatory reporting, and integration with SAP FI, CRM, BRIM, and SAP S/4HANA systems. The course also focuses on real-world telecom business scenarios.

SAP IS Telecommunications differs from standard SAP ERP modules by offering specialized functionalities for high-volume billing, complex pricing models, subscription management, and telecom-specific regulatory requirements. It includes industry-specific data models, usage processing capabilities, and service lifecycle management features that are not fully supported by generic ERP modules.

Yes, the SAP IS Telecommunications course at ZebLearn includes hands-on practical training along with conceptual learning. Learners work on real-time scenarios such as creating customer contracts, configuring billing rules, processing usage records, generating invoices, and handling revenue postings, which helps them understand how SAP is used in live telecom environments.

After completing SAP IS Telecommunications training, learners can pursue roles such as SAP IS Telecom Consultant, Billing and Revenue Management Specialist, Telecom Business Analyst, CRM and Subscription Consultant, Functional Consultant, and ERP Implementation Specialist in telecom operators or consulting firms. These roles are in demand as telecom companies modernize their billing and customer management platforms.

SAP IS Telecommunications improves billing accuracy and customer management by automating usage collection, applying complex pricing rules, managing subscriptions centrally, and providing real-time visibility into customer accounts. This reduces billing errors, improves revenue assurance, enhances customer satisfaction, and supports faster issue resolution.

ZebLearn provides complete certification guidance and interview preparation support for SAP IS Telecommunications. Learners receive assistance with certification-oriented topics, telecom-specific scenarios, and commonly asked interview questions, helping them prepare confidently for certification exams and job interviews.

SAP IS Telecommunications offers strong long-term career growth as telecom operators continue investing in digital billing, 5G services, subscription platforms, and customer experience systems. Professionals with expertise in telecom-specific SAP solutions are highly valued for managing complex revenue models and supporting next-generation telecom services.

Status	Date	Type	Schedule	Time
SOLD OUT	14 Jul 2026	Weekend	SAT - SUN (08 Weeks)	18:00 - 20:00
FILLING FAST	19 Jul 2026	Weekday	MON - FRI (08 Weeks)	08:00 - 10:00
AVAILABLE	24 Jul 2026	Weekend	SAT - SUN (08 Weeks)	10:00 - 12:00

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SAP IS Telecommunications Training Program

Calculate Your Course Fee

KEY POINTS

90+

18+

250000+

50+

Sap Is Telecommunications Training Program Partner Network

SAP FICO
(Finance & Controlling)

SAP MM
(Materials Management)

SAP SD
(Sales & Distribution)

SAP PP
(Production Planning)

SAP HCM
(Human Capital Mgmt)

SAP BW
(Business Warehouse)

SAP S/4HANA
(Finance)

SAP QM
(Quality Management)

SAP PM
(Plant Maintenance)

SAP EWM
(Extended Warehouse)

SAP CRM
(Customer Relations)