• Role of IS-U in utility sector (electricity, water, gas, waste, telecom)
• S/4HANA architecture overview and IS-U compatibility
• Fiori launchpad navigation and user interface for utilities
• End-to-end meter-to-cash process in S/4HANA
• Business Partner approach in S/4HANA (BP as central master data object)
• Premise, connection object, and installation structure
• Device management and technical master data setup
• Data consistency, replication, and integration
• Device lifecycle in S/4HANA (installation, replacement, removal)
• Smart meters and AMI integration capabilities
• Meter reading order generation and scheduling
• Handling estimated, actual, and interval data readings
• Billing process flow in IS-U on HANA
• Tariff structure, schema, and rate determination
• Billing order execution and invoice creation
• Invoice correction, bill cancellation, and Fiori-based bill display
• Performance benefits of HANA for mass billing runs
• Introduction to FI-CA in S/4HANA
• Posting, clearing, and account maintenance
• Payment processing and bank integration
• Dunning, collections, write-offs, and refunds
• Analytical dashboards using HANA reporting
• Customer Interaction Center in Fiori
• Service requests and notifications in S/4HANA
• Move-in, move-out, and contract transfer processes
• Customer self-service and digital channels integration
• Load profile management, interval data, and settlement
• HANA capabilities for handling large data volumes
• Integration with renewable energy and smart grid systems
• Web services and external system interfaces
• SAP Fiori apps for cross-module processes
