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Because how do you plan ahead when you don’t know what your needs will be or how much of your workforce will consist of full-timers and contingent workers?

The current explosion of HR technology is far from over. On the contrary, there is hardly any HR function left that doesn’t have an impressive range of software and tools designed to automate and digitize its processes. In recruitment tech alone, there are about a dozen new solutions a week coming onto the market.

Needless to say, it’s impossible for everyone in HR to keep up with the latest tech on top of all their other activities. Especially since the number of HR tech solutions is likely to further increase over the next years.

As such, we can imagine organizations having their very own Digital HR Evangelist. A few characteristics of this person:

  • someone who is passionate about all things HR tech
  • equipped with the necessary skills to grasp the essence of new solutions and their potential benefits for the organization
  • digitally and tech savvy
  • always willing to try new technology and not afraid to question existing solutions
  • able to get all stakeholders on board when it comes to the implementation and use of a new solution; the Evangelist part of the job.

The Chess Master

The time when your average workforce mainly consisted of full-time employees is long gone. Today’s employees are a mix of freelancers, part-timers, full-times, contractors, and everything in between.

While this new composition certainly has its advantages – think flexibility, expertise and different perspectives on the business – it also has its challenges.

One of them being succession planning.

Because how do you plan ahead when you don’t know what your needs will be or how much of your workforce will consist of full-timers and contingent workers?

If succession planning was a challenge before, when HR still more or less had a certain visibility on who was going to leave and when, it has become a completely different ball game now.

Think for example of the challenges that come with the rapidly aging workforce or the increasing automation that will cause shifts in both work and workforce.

And let’s not forget about recruitment, because when we talk about workforce planning recruitment is an inevitable part of the equation.

When we think about HR roles of the future, someone who is an expert in strategic workforce planning, or, as we like to call it, a true Chess Master, is indispensable.

A few characteristics of this person:

  • someone with a knack for solving complicated puzzles (problem-solving)
  • who is well-organized
  • with a natural tendency to think outside the box and look at problems from various angles
  • digitally and tech savvy
  • able to quickly adapt to changing circumstances

The People Data Wizard

It’s impossible to think of technology without data. The vast majority of HR tech solutions is driven by data and has an analytics function. This is one side of the data spectrum.

People Analytics is the other. Thanks to the increase of cloud-based HR systems, more and more organizations now store their people data. In order to leverage this data though, they need someone who knows how to work with it.

This means – among other things – a data scientist who knows what data can be used (scientifically validated), where it should be stored (centrally), and, of course, how to get valuable and actionable insights from it that have a positive impact on the business.

But this role entails a lot more.

Digital HR enables us to think smarter about what data will lead to better performance. Based on this information we can build our systems and start doing our people analytics.

The People Data Wizard, therefore, is more of a people data and systems wizard.

And let’s not forget about the fact that a People Data Wizard needs to be able to translate this ‘foreign data language’ into normal people English if they want the rest of the organization to understand them.

When it comes to the characteristics of this person we imagine:

  • someone who is very rigorous
  • who loves numbers
  • with a strong analytical mind
  • able to tell a compelling story
  • digitally and tech savvy