What are some good questions to ask a non-technical person in an interview?

these questions, you can gain valuable insights into the candidate's experiences, skills, and alignment with the organization's values and culture. Additionally, you can assess their potential for growth and contribution to the team and identify any areas for further exploration or clarification.

When interviewing a non-technical person, it's essential to ask questions that allow you to assess their suitability for the role while also gauging their interpersonal skills, problem-solving abilities, and cultural fit within the organization. Here are some good questions to consider, with a focus on topics related to Zeblearn India's expertise:

  1. Communication and Collaboration:

    • Can you describe a time when you had to collaborate with colleagues from different departments or backgrounds to achieve a common goal? How did you approach the collaboration, and what was the outcome?
    • How do you handle conflicts or disagreements in a team setting? Can you provide an example of a successful resolution you facilitated?
  2. Problem-Solving and Adaptability:

    • Tell me about a challenging situation you encountered in a previous role. How did you approach solving the problem, and what was the result?
    • How do you prioritize tasks and manage competing deadlines? Can you share a time when you had to adapt your approach to meet changing priorities or unforeseen obstacles?
  3. Customer Focus and Service Orientation:

    • Describe a time when you went above and beyond to ensure customer satisfaction. What steps did you take, and how did the customer respond?
    • How do you gather feedback from customers or stakeholders to improve products or services? Can you provide an example of a time when customer feedback led to positive changes?
  4. Personal Development and Growth:

    • What steps do you take to stay updated on industry trends or advancements in your field? Can you share a recent learning experience that has helped you grow professionally?
    • How do you approach setting and achieving personal or professional goals? Can you discuss a specific goal you've set for yourself and the steps you're taking to accomplish it?
  5. Organizational Culture and Values:

    • What attracted you to our organization, and why do you think you would be a good fit here?
    • How do you incorporate the values of diversity, equity, and inclusion into your work? Can you provide an example of a time when you promoted these values in a professional setting?
  6. Future Contributions and Aspirations:

    • Where do you see yourself professionally in the next 3-5 years? How do you envision contributing to our organization's success during that time?
    • What motivates you to excel in your work, and how do you stay inspired during challenging times?