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Course content

About SAP C4C Training Program in Namibia

  • Overview of SAP C4C and its purpose
  • Importance of customer relationship management (CRM) in business
  • Key features and components of SAP C4C
  • Differences between SAP C4C and on-premise CRM solutions
  • Understanding the architecture of SAP C4C
  • Overview of the data model and integration capabilities
  • Role of SAP Cloud Platform in extending C4C functionality
  • Overview of mobile capabilities in SAP C4C
  • Navigating the SAP C4C user interface
  • Customizing the user experience (UX)
  • Understanding work centers and their functionalities
  • Utilizing dashboards and reports in SAP C4C
  • Overview of master data in SAP C4C
  • Managing business partner master data (customers, leads, prospects)
  • Setting up products and services
  • Understanding the data import and export processes
  • Overview of the sales process in SAP C4C
  • Creating and managing sales quotes, orders, and contracts
  • Managing opportunities and leads
  • Understanding the sales pipeline and forecasting
  • Overview of service management in SAP C4C
  • Creating and managing service tickets and requests
  • Implementing service level agreements (SLAs)
  • Managing customer interactions and service analytics
  • Overview of marketing functionalities in SAP C4C
  • Creating and managing campaigns and events
  • Utilizing segmentation and targeting for campaigns
  • Tracking campaign performance and ROI analysis
  • Overview of reporting tools in SAP C4C
  • Creating and managing reports and dashboards
  • Utilizing predefined analytics content for sales, service, and marketing
  • Integrating SAP C4C with SAP Analytics Cloud for advanced reporting
  • Overview of integration capabilities with SAP ERP, SAP S/4HANA, and other systems
  • Using the SAP Cloud Platform Integration (CPI) for data exchange
  • Understanding real-time integration scenarios and best practices
  • Exploring integration with third-party applications
  • Overview of customization options in SAP C4C
  • Using the Application Designer to modify existing applications
  • Creating custom fields, screens, and reports
  • Extending SAP C4C functionality using SAP Cloud Platform
  • Managing user roles and authorizations
  • Configuring user access and permissions
  • Implementing data security measures
  • Best practices for user management in SAP C4C
  • Overview of mobile capabilities in SAP C4C
  • Configuring and using the SAP C4C mobile app
  • Managing offline capabilities and synchronization
  • Best practices for mobile CRM usage
  • Overview of SAP Cloud solutions
  • Importance of cloud computing in modern business environments
  • Understanding different types of cloud models: Public, Private, and Hybrid
  • Key benefits and challenges of adopting SAP Cloud services
  • Introduction to SAP Cloud Platform (SCP)
  • Architecture and components of SCP
  • Key services and functionalities offered
  • Use cases for SAP Cloud Platform in enterprise scenarios
  • Overview of SAP S/4HANA Cloud
  • Differences between SAP S/4HANA Cloud and on-premise versions
  • Key features and capabilities
  • Deployment models: Public Cloud and Private Cloud options
  • Introduction to SAP SuccessFactors for Human Capital Management (HCM)
  • Overview of key modules: Employee Central, Recruitment, Performance & Goals
  • Integration with other SAP solutions
  • Best practices for implementing and managing SuccessFactors
  • Overview of SAP BTP and its role in digital transformation
  • Components: Database and Data Management, Application Development, Integration
  • Developing applications using SAP BTP
  • Use of APIs and integration services
  • Introduction to SAP Analytics Cloud (SAC)
  • Key functionalities: Business Intelligence, Planning, and Predictive Analytics
  • Creating visualizations, dashboards, and reports
  • Integrating SAC with other SAP solutions and data sources
  • Overview of SAP Integration Suite and its importance
  • Understanding different integration patterns: Cloud-to-Cloud, Cloud-to-On-Premise
  • Tools for API management and event-driven integration
  • Best practices for effective integration strategies
  • Introduction to SAP Data Intelligence for data management
  • Understanding data orchestration, integration, and processing
  • Utilizing machine learning and AI capabilities
  • Use cases for data governance and data cataloging
  • Overview of security features in SAP Cloud solutions
  • Managing user access and identity management
  • Understanding compliance standards and data privacy regulations
  • Best practices for securing cloud applications
  • Introduction to the Cloud Application Programming Model (CAP)
  • Understanding OData services and application development
  • Building and deploying applications on SAP Cloud Platform
  • Best practices for using CAP in application development
  • Overview of DevOps practices in the cloud environment
  • Tools and methodologies for continuous integration and delivery
  • Implementing CI/CD pipelines for SAP Cloud applications
  • Best practices for managing application lifecycles
  • Overview of mobile capabilities in SAP Cloud
  • Developing mobile applications using SAP Cloud services
  • Managing offline capabilities and synchronization
  • Best practices for mobile application design and deployment
  • Why Should You Learn SAP C4C Training Program in Namibia Training?

    The annual salary of an SAP C4C Training Program in Namibia is $125k.

    Request more information

    What you will get at Zeblearnindia Learning?

    Zeblearnindia Learning is your one-stop institute in Namibia to learn SAP Online Training Courses, Foreign language, Web Designing, Data Science, Fullstack Developer, Salesforce, Workday, Machine Learning, software testing and video editing. With the flexibility of choosing between online and classroom (offline) modes of learning, our comprehensive courses have been specifically designed for students, working professionals, businessmen and entrepreneurs. Here’s what you’ll get at Zeblearnindia Learning:

    •   Trainers with 17+ years of experience
    •   100% Practical approach
    •   100% job placement assistance
    •   Highly-detailed learning material
    best-seller-min

    TRAINING FEATURES

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    Instructor-led Sessions

    The most traditional way to learn with increased visibility,monitoring and control over learners with ease to learn at any time from internet-connected devices.

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    Real-life Case Studies

    Case studies based on top industry frameworks help you to relate your learning with real-time based industry solutions.

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    Assignment

    Adding the scope of improvement and fostering the analytical abilities and skills through the perfect piece of academic work.

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    Lifetime Access

    Get Unlimited access of the course throughout the life providing the freedom to learn at your own pace.

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    24 x 7 Expert Support

    With no limits to learn and in-depth vision from all-time available support to resolve all your queries related to the course.

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    Certification

    The most traditional way to learn with increased visibility,monitoring and control over learners with ease to learn at any time from internet.

    Program Core Credentials

    We're Here to Help!

    For any queries, feedback, or assistance, reach out to ZebLearn Learner Support.

    Phone Support

    For voice calls, please use the number below:

    +91 7277877778
    WhatsApp Support

    For calls and chat via WhatsApp, use the number below:

    +91 8506888288
    Track Week Days Course Duration Fast Track
    Week Days 40-45 Days 2 Hrs. Per Day Online
    Course Duration 7 Weekends 3 Hrs. Per Day Online
    Fast Track 8 Days 6+ Hrs. Per Day Online

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    Enroll Now

    (15 August ) 60 Minutes WEBINAR with CERTIFICATE

    Date Time IST (GMT +5:30) Event Free Sign Up
    15 August 2025 3:00 PM SAP Ariba Training Program Get Class link  

    Students Reviews

    Read genuine student reviews on ZebLearn’s expert-led SAP training and foreign language courses. Hear success stories from learners who gained certifications, skills, and career growth!

    Kritika Verma
    Kritika Verma
    Customer Relationship Manager
    Enrolling in the SAP C4C course at ZeblearnIndia was one of the best decisions for my career. The course content was detailed and included everything from basic concepts to advanced features of SAP C4C. The hands-on exercises and real-world case studies were particularly beneficial. This course has empowered me to optimize customer relationship management and improve service delivery.
    Pooja Desai
    Pooja Desai
    Sales Operations Specialist
    The SAP C4C course at ZeblearnIndia provided me with in-depth knowledge and practical skills in managing customer relationships and sales processes. The curriculum was well-structured, and the instructors were highly experienced. The practical assignments and interactive sessions helped me gain hands-on experience in using SAP C4C. This course has significantly enhanced my ability to deliver exceptional customer service and drive sales growth.
    Anjali Sharma
    Anjali Sharma
    SAP C4C Consultant
    The SAP C4C course at ZeblearnIndia was an excellent experience. The curriculum was thorough and covered all the key aspects of SAP Cloud for Customer, from sales and service functionalities to integration capabilities. The instructors were highly knowledgeable and provided practical insights. This course has equipped me with the skills to implement and manage SAP C4C solutions effectively.
    Amit Kapoor
    Amit Kapoor
    SAP C4C Analyst
    Taking the SAP C4C course at ZeblearnIndia was a transformative experience for my career. The course provided comprehensive knowledge on managing customer relationships and sales processes using SAP C4C. The instructors were highly skilled and offered practical insights into real-world applications. This course has empowered me to implement and optimize SAP C4C solutions, enhancing customer engagement and business performance.
    Neha Gupta
    Neha Gupta
    Senior Sales Executive
    ZeblearnIndias SAP C4C course exceeded my expectations. The course covered all essential aspects of SAP C4C, including sales, service, and integration with other SAP solutions. The interactive sessions and practical exercises were invaluable in understanding the softwares practical applications. This course has equipped me with the expertise to manage customer interactions and streamline sales processes effectively.

    SAP C4C Training Program in Namibia - Flexible batches for you

    Date Type Schedule Time
    SOLD OUT 15 August 2025 Weekend SAT - SUN (08 Week) 18:00 To 20:00
    Filling Img 20 August 2025 Weekday MON - FRI (08 Week) 08:00 To 10:00
    25 August 2025 Weekend MON - FRI (08 Week) 10:00 To 00:00

    Price  1,20,000

    Now  95,000

    Enroll Now, Pay Later

    Explore Our Courses Across Namibia - Flexible batches

    We are proud to offer our SAP C4C Training Program in Namibia services across numerous states of Namibia.

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