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Course content

About Oracle Fusion CRM

  • Overview of Customer Relationship Management (CRM)
  • Importance of CRM in business strategy
  • Introduction to Oracle Fusion Applications
  • Key features and benefits of Oracle Fusion CRM
  • User interface overview and navigation
  • Setting up user profiles and roles
  • Customizing the dashboard for individual users
  • Understanding the architecture of Oracle Fusion CRM
  • Creating and managing customer accounts
  • Managing contacts and leads
  • Understanding the lifecycle of a lead
  • Data import/export options and data quality management
  • Overview of the sales process in Oracle Fusion CRM
  • Creating and managing sales opportunities
  • Sales forecasting and pipeline management
  • Collaboration tools for sales teams
  • Introduction to Oracle Fusion Marketing
  • Creating and managing marketing campaigns
  • Lead generation and nurturing processes
  • Analyzing marketing effectiveness and ROI
  • Overview of customer service management
  • Creating and managing service requests
  • Understanding the knowledge base and self-service options
  • Tracking service performance and customer satisfaction
  • Introduction to Oracle Fusion Analytics
  • Creating and customizing reports and dashboards
  • Analyzing sales, marketing, and service data
  • Using key performance indicators (KPIs) for decision-making
  • Overview of Oracle Fusion Applications integration
  • Connecting Oracle Fusion CRM with ERP and HCM
  • Using Oracle Integration Cloud for seamless integrations
  • APIs and web services for extending CRM capabilities
  • Accessing Oracle Fusion CRM on mobile devices
  • Mobile features and functionality
  • Best practices for mobile CRM usage
  • Enhancing user experience with personalization options
  • Understanding security features in Oracle Fusion CRM
  • Managing user access and roles
  • Data privacy and compliance considerations
  • Auditing and monitoring user activity
  • Why Should You Learn Oracle Fusion CRM Training?

    The annual salary of an Oracle Fusion CRM is $125k.

    Request more information

    What you will get at Zeblearnindia Learning?

    Zeblearnindia Learning is a premier institute offering training in SAP Online Courses, Web Designing, Data Science, Full-Stack Development, Salesforce, Workday, Machine Learning, Software Testing, and Video Editing. With the option to choose between online and offline (classroom) learning, our well-structured courses cater to students, working professionals, business owners, and entrepreneurs. Here’s what you can expect at Zeblearnindia Learning:

    •   Expert-Led Training
    •   Globally Recognized Certifications
    •   100% Job Placement Support
    •   Hands-On Learning
    •   Flexible Learning Options
    •   Affordable Course Fees
    •   Career Growth Opportunities
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    TRAINING FEATURES

    Instructor Img
    Instructor-led Sessions

    Engage in live, interactive sessions led by industry experts, ensuring better guidance, monitoring, and flexible learning from any internet-enabled device.

    Real-life Case Studies Img
    Real-life Case Studies

    Gain practical insights through case studies based on real-world industry applications, helping bridge the gap between theory and practice.

    Assignment Img
    Assignments

    Enhance your analytical skills and understanding with hands-on assignments designed to reinforce key concepts and practical application.

    Lifetime Access Img
    Lifetime Access

    Enjoy unrestricted access to course materials for a lifetime, allowing you to learn and revisit topics at your own pace.

    Expert Support Img
    24/7 Expert Support

    Get round-the-clock assistance from experienced mentors to resolve your queries and enhance your learning experience.

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    Certification

    Earn industry-recognized certification upon course completion, validating your skills and boosting your career prospects.

    We're Here to Help!

    For any queries, feedback, or assistance, reach out to ZebLearn Learner Support.

    Phone Support

    For voice calls, please use the number below:

    +91 7277877778
    WhatsApp Support

    For calls and chat via WhatsApp, use the number below:

    +91 8506888288
    Track Week Days Course Duration Fast Track
    Week Days 40-45 Days 2 Hrs. Per Day Online
    Course Duration 7 Weekends 3 Hrs. Per Day Online
    Fast Track 8 Days 6+ Hrs. Per Day Online

    Claim Your Scholarship! Sign Up Now to Access the Best Deal | Limited Time Offer

    Enroll Now

    (19 May ) 60 Minutes WEBINAR with CERTIFICATE

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    Students Reviews

    Explore authentic student feedback on ZebLearn’s expert-led SAP training and foreign language courses. Discover success stories from learners who earned certifications, enhanced their skills, and advanced their careers!

    Neha Verma
    CRM Consultant
    The Oracle Fusion CRM course at ZeblearnIndia exceeded my expectations. The practical exercises and case studies provided practical insights into using Fusion CRM for sales and service management. I acquired skills in configuring and customizing CRM applications.
    Priya Kapoor
    Sales Manager
    ZeblearnIndias Oracle Fusion CRM course was well-structured and practical. I gained hands-on experience in managing customer data, creating sales forecasts, and executing marketing campaigns using Fusion CRM. The instructors were knowledgeable and supportive.
    Rahul Deshmukh
    CRM Specialist
    Studying Oracle Fusion CRM at ZeblearnIndia was a game-changer for my career. The course provided comprehensive training in customer relationship management and sales automation. The practical labs were instrumental in understanding Fusion CRMs capabilities.
    Rajesh Patel
    Marketing Manager
    I found ZeblearnIndias Oracle Fusion CRM course to be highly beneficial for my career in marketing and sales. The course materials were comprehensive, and the hands-on labs were interactive. I now have the expertise to leverage Oracle Fusion CRM for driving business growth.
    Anil Sharma
    Business Development Executive
    Enrolling in ZeblearnIndias Oracle Fusion CRM course was a strategic move for my career growth. The course content covered essential topics such as lead management, opportunity tracking, and customer service. I now feel equipped to streamline sales processes and enhance customer relationships.

    Oracle Fusion CRM Training Program - Flexible batches for you

    Date Type Schedule Time
    SOLD OUT 19 May 2025 Weekend SAT - SUN (08 Week) 18:00 To 20:00
    Filling Img 24 May 2025 Weekday MON - FRI (08 Week) 08:00 To 10:00
    29 May 2025 Weekend MON - FRI (08 Week) 10:00 To 00:00

    Price  1,20,000

    Now  95,000

    Enroll Now, Pay Later

    Explore Our Courses Across India - Flexible batches

    We are proud to offer our Oracle Fusion CRM Training Program services across numerous states nationwide.

    Explore Our Oracle Fusion CRM Training Program Courses Across The World

    We are proud to offer our Oracle Fusion CRM Training Program services across numerous countries worldwide.

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