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ZebLearn partners with leading industry experts to offer genuine, career-focused certifications in SAP training, foreign languages, and professional development courses. Earn internationally recognized credentials, enhance your career prospects, and distinguish yourself with certifications valued by the industry.

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Course content

About SAP CS

  • Overview of SAP CS and its role in customer relationship management
  • Key features and benefits of using SAP CS
  • Integration with other SAP modules (e.g., SAP SD, SAP MM, SAP PM)
  • Understanding key terminology in customer service management (e.g., service order, warranty, service contract)
  • Overview of the customer service process flow
  • Importance of effective customer service in business operations
  • Overview of master data relevant to SAP CS
  • Managing customer master data (customer records, service history)
  • Managing material master data (spare parts and service items)
  • Creating and managing service locations and service areas
  • Overview of service order management processes
  • Creating and managing service orders
  • Processing service requests and notifications
  • Understanding service order types and statuses
  • Overview of service contracts and agreements
  • Creating and managing service contracts
  • Managing contract renewals and modifications
  • Analyzing contract performance and service levels
  • Overview of warranty management processes
  • Managing warranty claims and processing
  • Handling warranty tracking and analysis
  • Integrating warranty management with service order processing
  • Overview of service planning and resource scheduling
  • Assigning resources and technicians to service orders
  • Utilizing the planning board for efficient scheduling
  • Managing conflicts and optimizing service appointments
  • Overview of field service processes in SAP CS
  • Managing technician dispatch and mobility solutions
  • Tracking field service operations and performance
  • Utilizing mobile solutions for field service management
  • Overview of reporting tools available in SAP CS
  • Creating standard and custom reports for service management
  • Utilizing dashboards for real-time insights into customer service performance
  • Monitoring key performance indicators (KPIs) in customer service
  • SAP SD: Sales and distribution processes related to customer service
  • SAP PM: Integration with plant maintenance for service processes
  • SAP CRM: Enhancing customer relationship management
  • Why Should You Learn SAP CS Training?

    The annual salary of an SAP CS is $125k.

    Request more information

    What you will get at Zeblearnindia Learning?

    Zeblearnindia Learning is a premier institute offering training in SAP Online Courses, Web Designing, Data Science, Full-Stack Development, Salesforce, Workday, Machine Learning, Software Testing, and Video Editing. With the option to choose between online and offline (classroom) learning, our well-structured courses cater to students, working professionals, business owners, and entrepreneurs. Here’s what you can expect at Zeblearnindia Learning:

    •   Expert-Led Training
    •   Globally Recognized Certifications
    •   100% Job Placement Support
    •   Hands-On Learning
    •   Flexible Learning Options
    •   Affordable Course Fees
    •   Career Growth Opportunities
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    TRAINING FEATURES

    Instructor Img
    Instructor-led Sessions

    Engage in live, interactive sessions led by industry experts, ensuring better guidance, monitoring, and flexible learning from any internet-enabled device.

    Real-life Case Studies Img
    Real-life Case Studies

    Gain practical insights through case studies based on real-world industry applications, helping bridge the gap between theory and practice.

    Assignment Img
    Assignments

    Enhance your analytical skills and understanding with hands-on assignments designed to reinforce key concepts and practical application.

    Lifetime Access Img
    Lifetime Access

    Enjoy unrestricted access to course materials for a lifetime, allowing you to learn and revisit topics at your own pace.

    Expert Support Img
    24/7 Expert Support

    Get round-the-clock assistance from experienced mentors to resolve your queries and enhance your learning experience.

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    Certification

    Earn industry-recognized certification upon course completion, validating your skills and boosting your career prospects.

    We're Here to Help!

    For any queries, feedback, or assistance, reach out to ZebLearn Learner Support.

    Phone Support

    For voice calls, please use the number below:

    +91 7277877778
    WhatsApp Support

    For calls and chat via WhatsApp, use the number below:

    +91 8506888288
    Track Week Days Course Duration Fast Track
    Week Days 40-45 Days 2 Hrs. Per Day Online
    Course Duration 7 Weekends 3 Hrs. Per Day Online
    Fast Track 8 Days 6+ Hrs. Per Day Online

    Claim Your Scholarship! Sign Up Now to Access the Best Deal | Limited Time Offer

    Enroll Now

    (23 June ) 60 Minutes WEBINAR with CERTIFICATE

    Date Time IST (GMT +5:30) Event Free Sign Up

    Students Reviews

    Explore authentic student feedback on ZebLearn’s expert-led SAP training and foreign language courses. Discover success stories from learners who earned certifications, enhanced their skills, and advanced their careers!

    Aisha Patel
    SAP CS Developer
    Aisha Patel completed the SAP CS course at Zeblearnindia, focusing on developing and configuring CS applications. Aisha excels in service order processing, warranty management, and integrating CS functionalities with other SAP modules for seamless operations.
    Vikram Joshi
    SAP CS Architect
    Vikram Joshi is a skilled SAP CS Architect trained at Zeblearnindia, proficient in designing scalable CS frameworks. Vikrams expertise includes optimizing service management processes, developing customer service strategies, and leading CS implementation projects to improve customer experiences.
    Rohan Singh
    SAP CS Consultant
    Rohan Singh is a certified SAP CS Consultant trained at Zeblearnindia. Rohan specializes in implementing SAP CS solutions to enhance customer service operations, manage service orders efficiently, and ensure high levels of customer satisfaction.
    Nisha Kapoor
    SAP CS Analyst
    Nisha Kapoor is an experienced SAP CS Analyst trained at Zeblearnindia. Nisha specializes in analyzing customer service data, optimizing service operations, and leveraging CS functionalities to enhance service delivery and customer satisfaction.
    Anil Kumar
    SAP CS Project Manager
    Anil Kumar leads SAP CS projects as a Project Manager trained at Zeblearnindia. Anil oversees project lifecycles, from planning to deployment, ensuring the successful implementation of SAP CS solutions that support customer service strategies and improve overall service management.

    SAP CS Training Program - Flexible batches for you

    Date Type Schedule Time
    SOLD OUT 23 June 2025 Weekend SAT - SUN (08 Week) 18:00 To 20:00
    Filling Img 28 June 2025 Weekday MON - FRI (08 Week) 08:00 To 10:00
    3 July 2025 Weekend MON - FRI (08 Week) 10:00 To 00:00

    Price  1,20,000

    Now  95,000

    Enroll Now, Pay Later

    Explore Our Courses Across India - Flexible batches

    We are proud to offer our SAP CS Training Program services across numerous states nationwide.

    Explore Our SAP CS Training Program Courses Across The World

    We are proud to offer our SAP CS Training Program services across numerous countries worldwide.

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