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Course content

About HP Business Service Management Training Program

  • Overview of Business Service Management and its importance.
  • Key concepts in BSM and its role in IT service management.
  • Overview of HP BSM solutions and their components.
  • Understanding the architecture of HP BSM.
  • Key components of the BSM suite:
  • Integration of BSM components.
  • Introduction to service mapping and its importance in BSM.
  • Techniques for mapping IT services to business processes.
  • Creating and managing service models in HP BSM.
  • Setting up monitoring for applications and services.
  • Configuring alerts and notifications in HP BSM.
  • Understanding threshold management and event correlation.
  • Using HP BSM for performance monitoring of IT services.
  • Techniques for analyzing performance data.
  • Generating performance reports and dashboards.
  • Integrating BSM with incident and problem management processes.
  • Using BSM to track incidents and problems.
  • Best practices for managing incidents and problems effectively.
  • Overview of service level agreements (SLAs) and their importance.
  • Configuring and managing SLAs in HP BSM.
  • Monitoring compliance with SLAs and generating reports.
  • Techniques for root cause analysis using HP BSM.
  • Tools and methods for troubleshooting issues.
  • Leveraging data from BSM for effective problem resolution.
  • Overview of reporting capabilities in HP BSM.
  • Creating custom reports and dashboards.
  • Utilizing analytics for decision-making and continuous improvement.
  • Introduction to automation in IT service management.
  • Using HP BSM for automating workflows and processes.
  • Best practices for orchestration in IT operations.
  • Overview of integration capabilities with third-party tools.
  • Techniques for integrating HP BSM with ITSM solutions.
  • Using APIs for custom integrations.
  • Why Should You Learn HP Business Service Management Training?

    The annual salary of an HP Business Service Management is $125k.

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    What you will get at Zeblearnindia Learning?

    Zeblearnindia Learning is a premier institute offering training in SAP Online Courses, Web Designing, Data Science, Full-Stack Development, Salesforce, Workday, Machine Learning, Software Testing, and Video Editing. With the option to choose between online and offline (classroom) learning, our well-structured courses cater to students, working professionals, business owners, and entrepreneurs. Here’s what you can expect at Zeblearnindia Learning:

    •   Expert-Led Training
    •   Globally Recognized Certifications
    •   100% Job Placement Support
    •   Hands-On Learning
    •   Flexible Learning Options
    •   Affordable Course Fees
    •   Career Growth Opportunities
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    (16 October ) 60 Minutes WEBINAR with CERTIFICATE

    Date Time IST (GMT +5:30) Event Free Sign Up

    Students Reviews

    Explore authentic student feedback on ZebLearn’s expert-led SAP training and foreign language courses. Discover success stories from learners who earned certifications, enhanced their skills, and advanced their careers!

    Ravi Kumar
    IT Operations Manager
    The HP Business Service Management training from ZebLearnIndia was exceptional. The course provided a comprehensive understanding of HP BSM tools and their integration into our IT operations. The practical exercises and expert instruction helped us effectively manage and optimize our business services, leading to improved performance and efficiency.
    Rajesh Agarwal
    IT Service Management Consultant
    ZebLearnIndias HP Business Service Management training was an excellent investment for our team. The course covered a wide range of topics related to HP BSM, including deployment strategies and performance optimization. The expert instructors and practical approach made it easier to understand and apply HP BSM tools to improve our IT service management processes.
    Sanya Mehta
    IT Solutions Architect
    The HP BSM training at ZebLearnIndia provided me with a thorough understanding of how to implement and utilize HP BSM solutions effectively. The course was well-structured and included practical examples that helped in applying the concepts to our real-world scenarios. This training has been instrumental in enhancing our service management capabilities.
    Anita Sharma
    Service Delivery Lead
    ZebLearnIndias HP BSM training was highly beneficial for our team. The course covered all aspects of HP BSM, from basic configuration to advanced troubleshooting. The interactive labs and real-world scenarios provided valuable insights into managing and enhancing our IT service delivery, making it easier to align IT operations with business objectives.
    Manish Patel
    IT Infrastructure Specialist
    I recently completed the HP Business Service Management training at ZebLearnIndia and found it to be incredibly informative. The course offered a detailed look into HP BSM functionalities and best practices. The hands-on sessions were particularly useful for understanding how to leverage HP BSM to improve service management and operational efficiency.

    Explore Our Courses Across India - Flexible batches

    We are proud to offer our HP Business Service Management Training Program services across numerous states nationwide.

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