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Course content

About SAP CRM Training Program in Kazakhstan

  • Overview of SAP CRM and its significance in customer relationship management
  • Key features and benefits of using SAP CRM
  • Integration with other SAP modules (e.g., SAP ERP, SAP S/4HANA)
  • Understanding key CRM terminologies (e.g., lead management, opportunity management, customer segmentation)
  • Overview of the CRM process flow from lead generation to customer retention
  • The role of customer-centric strategies in business success
  • Overview of master data in SAP CRM
  • Managing business partners (customers, prospects, vendors)
  • Understanding the importance of accurate master data for CRM processes
  • Overview of marketing functionalities in SAP CRM
  • Creating and managing marketing campaigns
  • Segmentation of target groups for effective marketing
  • Analyzing campaign performance and return on investment (ROI)
  • Overview of sales functionalities in SAP CRM
  • Lead and opportunity management processes
  • Managing quotations, orders, and contracts
  • Sales forecasting and performance analysis
  • Overview of service functionalities in SAP CRM
  • Managing service orders, service contracts, and service requests
  • Understanding service level agreements (SLAs) and their management
  • Customer service analytics and reporting
  • Overview of the SAP CRM Interaction Center (IC)
  • Managing customer interactions through various channels (phone, email, chat)
  • Utilizing CRM for effective call center operations
  • Reporting and analytics for interaction center performance
  • Overview of web channel functionalities in SAP CRM
  • Managing e-commerce and online customer interactions
  • Creating and managing web-based campaigns
  • Integrating web channels with traditional sales and service processes
  • Overview of reporting tools available in SAP CRM
  • Creating standard and custom reports using SAP CRM Analytics
  • Utilizing dashboards for real-time insights into CRM activities
  • Monitoring key performance indicators (KPIs) for CRM effectiveness
  • SAP ERP: Integration for order processing and inventory management
  • SAP Marketing Cloud: Enhanced marketing capabilities
  • SAP Analytics Cloud: Advanced analytics and reporting options
  • Why Should You Learn SAP CRM Training Program in Kazakhstan Training?

    The annual salary of an SAP CRM Training Program in Kazakhstan is $125k.

    Request more information

    What you will get at Zeblearnindia Learning?

    Zeblearnindia Learning is your one-stop institute in Kazakhstan to learn SAP Online Training Courses, Foreign language, Web Designing, Data Science, Fullstack Developer, Salesforce, Workday, Machine Learning, software testing and video editing. With the flexibility of choosing between online and classroom (offline) modes of learning, our comprehensive courses have been specifically designed for students, working professionals, businessmen and entrepreneurs. Here’s what you’ll get at Zeblearnindia Learning:

    •   Trainers with 17+ years of experience
    •   100% Practical approach
    •   100% job placement assistance
    •   Highly-detailed learning material
    best-seller-min

    TRAINING FEATURES

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    Instructor-led Sessions

    The most traditional way to learn with increased visibility,monitoring and control over learners with ease to learn at any time from internet-connected devices.

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    Real-life Case Studies

    Case studies based on top industry frameworks help you to relate your learning with real-time based industry solutions.

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    Assignment

    Adding the scope of improvement and fostering the analytical abilities and skills through the perfect piece of academic work.

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    Lifetime Access

    Get Unlimited access of the course throughout the life providing the freedom to learn at your own pace.

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    24 x 7 Expert Support

    With no limits to learn and in-depth vision from all-time available support to resolve all your queries related to the course.

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    Certification

    The most traditional way to learn with increased visibility,monitoring and control over learners with ease to learn at any time from internet.

    Program Core Credentials

    We're Here to Help!

    For any queries, feedback, or assistance, reach out to ZebLearn Learner Support.

    Phone Support

    For voice calls, please use the number below:

    +91 7277877778
    WhatsApp Support

    For calls and chat via WhatsApp, use the number below:

    +91 8506888288
    Track Week Days Course Duration Fast Track
    Week Days 40-45 Days 2 Hrs. Per Day Online
    Course Duration 7 Weekends 3 Hrs. Per Day Online
    Fast Track 8 Days 6+ Hrs. Per Day Online

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    Enroll Now

    (14 March ) 60 Minutes WEBINAR with CERTIFICATE

    Date Time IST (GMT +5:30) Event Free Sign Up

    Students Reviews

    Read genuine student reviews on ZebLearn’s expert-led SAP training and foreign language courses. Hear success stories from learners who gained certifications, skills, and career growth!

    Sneha Patel
    Sneha Patel
    SAP CRM Consultant
    The SAP CRM course at ZeblearnIndia was pivotal in my career growth. The course covered all essential aspects of CRM, from customer engagement strategies to sales force automation. The instructors were knowledgeable and provided practical insights into implementing CRM solutions. This course has equipped me with the skills to enhance customer relationships, optimize sales processes, and drive business growth.
    Rahul Sharma
    Rahul Sharma
    CRM Specialist
    Enrolling in the SAP CRM course at ZeblearnIndia was a strategic decision for my professional development. The course content was comprehensive, covering CRM fundamentals and advanced features. The hands-on exercises and real-world case studies were particularly beneficial in understanding CRM implementation. This course has empowered me to leverage SAP CRM tools effectively, streamline customer interactions, and improve customer satisfaction.
    Tanvi Gupta
    Tanvi Gupta
    Customer Experience Manager
    The SAP CRM course at ZeblearnIndia exceeded my expectations. The curriculum was well-structured, and the instructors provided practical guidance on CRM strategies and technologies. The interactive learning environment allowed me to apply CRM concepts in simulated business scenarios. This course has enhanced my ability to design customer-centric strategies, analyze customer data effectively, and drive personalized marketing campaigns.
    Priya Sharma
    Priya Sharma
    SAP CRM Consultant
    ZeblearnIndias SAP CRM course provided me with comprehensive knowledge and practical skills in managing customer relationships. The course covered essential topics such as sales automation, marketing management, and service optimization. The hands-on labs and group projects allowed me to gain hands-on experience with SAP CRM tools. This course has prepared me to implement CRM solutions that enhance customer loyalty and business profitability.
    Kritika Verma
    Kritika Verma
    CRM Analyst
    Taking the SAP CRM course at ZeblearnIndia was a transformative experience for my career in customer relationship management. The course content was rich in detail, and the instructors were highly experienced in CRM implementations. The practical assignments and role-playing exercises enabled me to apply CRM strategies effectively. This course has equipped me with the skills to drive customer engagement initiatives, improve sales effectiveness, and deliver exceptional customer service.

    SAP CRM Training Program in Kazakhstan - Flexible batches for you

    Date Type Schedule Time
    SOLD OUT 14 March 2025 Weekend SAT - SUN (08 Week) 18:00 To 20:00
    Filling Img 19 March 2025 Weekday MON - FRI (08 Week) 08:00 To 10:00
    24 March 2025 Weekend MON - FRI (08 Week) 10:00 To 00:00

    Price  1,20,000

    Now  95,000

    Enroll Now, Pay Later

    Explore Our Courses Across Kazakhstan - Flexible batches

    We are proud to offer our SAP CRM Training Program in Kazakhstan services across numerous states of Kazakhstan.

    Questions? WhatsApp us.
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